The Heartsaver® CPR AED course focuses on developing life-saving techniques that may be needed during an unexpected emergency. During this course you will learn how to perform high-quality CPR and how to respond to choking emergencies. You will also learn how to use an Automated External Defibrillator effectively. 
Required Material:
(1) Course manual, Not included in course fee. 
The Manual is available for purchase from Heart and Stroke Foundation Website
https://hsf.gilmoreglobal.com/en/category/778d83ab-a3a7-4fc6-82aa-8b3c4daf71fe
SiROC Cancellation Policy
The SiROC Cancellation Policy applies to this course. Requests for transfer, substitution, or refund will be assessed on a 
case-by-case
 basis. Please provide any documentation to support your request.
Course Transfer:
If you cannot attend the course, you may substitute your registration to a colleague at no additional charge. Please email 
outreach@hhsc.ca
 with your name and the name of the colleague who will be taking the course in your place. Your replacement must meet the prerequisites for the course.
To transfer to an alternate course date, please email 
outreach@hhsc.ca
 with the date of the course you wish to transfer into. You may tranfer your registration to an alternate date 
up to one week
 before the start date of the course you are transfering 
out
 of.
Only substitutions will be granted less than one week prior to the course start date.
Course Refund:
Refund requests will be assessed on a 
case-by-case
 basis and depend on the date of the request. Please use the Eventbrite registration system to request a course refund. You can manage your registration at 
www.eventbrite.ca/mytickets
.
Please note that a registration processing fee was paid to Eventbrite and is subject to their refund policy. The following refund policy applies:
- More than 3 weeks before the course start date = 100% of tuition will be refunded.
- Between 2-3 weeks before the course start date = 75% of tuition will be refunded.
- Between 1-2 weeks before the course start date = 50% of tuition will be refunded.
- Within one week of the course start date = 
No refund.
 If you cannot attend the course, you may transfer your registration to a colleague at no additional charge.
No refunds will be given for "no-shows."
SiROC reserves the right to cancel or reschedule the course due to unforeseen circumstances. If this happens, you will be rescheduled to the next available session and given the option to choose from future classes if the rescheduled date does not work for you. No refunds will be issued.
Information Source: McMaster Children's Hospital Simulation & Outreach | eventbrite

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