 
Welcome to Educera! We thank you for visiting Educera Conflict Management training page.
 
 
Overview
Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control.  Our one day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace and become a highly successful person and leader. Learn to build conflict resolution techniques that work, and manage complex team dynamics with sensitivity and firmness. On successful completion of the course, you will receive a Course Completion Certificate from Educera.
 
 
 
Here’s what you will get:
 
1-day interactive workshop led by experts in the field
Interactive session (questionnaires, open discussions and sharing) between trainer and learners Think, pair and share for and between group facilitation
Mini lectures by trainer and role plays by learners to highlight the learning lessons
Demonstration by the trainer to break down conflicts and barriers at the workplace
Case studies highlighted and lessons learnt
Group activities and brainstorming sessions
Group project work including debrief sessions after each activity undertaken
Insights and reflections on what has been shared and learnt during the training workshop
Completion certificate will be provided
 
Key Features:
 
8-hour interactive and intensive workshop led by industry experts
Role play and case studies for practical understanding
Get the day-to-day tools to be a successful leader and person
Course completion certification issued by Trainerkart
 
 
What you will learn:
 On completion of this course, participants will be able to:
Understand why conflicts arise
Identify common responses to conflicts in terms of behavior, thoughts and attitude
Explore Aggressive, Passive and Assertive approaches and the consequence of each response
How to deal with difficult team members
Learn effective conflict resolution methods and best practices for managing conflicts
How to build trust and credibility with colleagues and team members
Learn to hold difficult conversations calmly and assertively
 
 
 
Course Agenda:
 
The training workshop covers the following aspects:
 
The intention behind every conflict-The cause and effect of the conflict. How did it happen? What were the consequences?
Mindset Change – Why is it important for this change? Changes are needed for progression in life. Get rid of old habits that prevent you from moving ahead. In this millennial generation, cultural differences are inherent. The steps we need to take to fit into this cultural era and adapt to the working environment and varied styles of employees
How to apply the principles leading to conflict resolution and establish a harmonious working environment
 
The 5-step strategy in implementing the blueprint for Conflict Resolution
 
The areas that will be examined include:
 
ü  Self-Awareness and Self-Management
ü  Be aware of the working environment around us
ü  Emotions
ü  How to Manage Our Emotions Better
ü  Conflicting Styles
ü  Why are there conflicting styles and how to manage them and collaborate
ü  d. Conflicting Roles
ü  The similar roles in the organization that cause conflicts
ü  e. Conflicting Resources
ü  Allocation of resources that trigger conflicts and how to manage them
 
How to build and sustain relationships with your supervisors, colleagues and peers
        
Three areas to examine:
 
Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
The Mastery of Building Rapport at the Workplace
Build trust and Confidence amongst supervisors, colleagues and peers
 
  Why 
Educera 
?
Educera's training is the best and value for time & money invested. We stand out because our customers
Get trained at the best price compared to other training providers.
Get trained by the best trainer in the industry.
Get accesses to course specific learning videos.
Get 100% Money back guarantee*
.
Training Fee Classroom: $ 899
Training Fee Online Classroom: $749
 
Standard Fee: Booking within 30 days of training but 10 days prior to the start date.
Early Bird: Booking at least one month prior to the class start date
Super Early Bird: Booking 3 months prior to the class start date.
 
Training Venue:
Venue will be confirmed to the classroom participants one week prior to the workshop start date and online participants will get the session attendance link before 4- 5 days of the training start date.
Standard Fee: Booking within 30 days of training but 10 days prior to the start date.
For more details please contact us 
at e-mail payments@educera.co
 
*
We also provide the Corporate training at any remote location, if you have group 
participants. It can be conducted at your company premises on your preferred dates.
 
*To know more about the discount and money back, Contact us on chat, email or phone.
 
 
 
Information Source: Educera INC | eventbrite

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時間：	Jun 24, 2025 (UTC-3) 結束
地點：	Regus Business Centre

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