在美國堪薩斯州，設有早餐的飯店

酒店在市區，房間比較新也很乾凈，早餐還不錯

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

房間乾淨,舒適,非常溫暖。早餐很好。工作人員很樂於助人。總的來說,我喜歡我在那裏的住宿。

這是一個很好的房間,而且位置非常方便。

乾淨,一點都不貴,我覺得是當地最好的之一

這麼美麗的住宿地方。我也喜歡位置。我們住在瑪雅房間。我喜歡它的一切。如果我能改變它,我的東西在房間裏的空間會更多。我們發現我們在每個人周圍跳舞,幾乎無法移動行李的位置。所以這部分讓我有點慌亂,因爲在這方面缺乏空間。否則我絕對沒有抱怨。很乾淨,牀和枕頭就像睡在雲上。非常喜歡。非常舒適和舒適。喜歡他們如何帶您的客房服務和早晨早餐,這很好。這次住宿感覺浪漫,總的來說我們度過了愉快的時光,我一定會再次入住。我相信我們會回來慶祝另一個週年紀念日。我們在這裏慶祝25週年,這是完美的!工作人員很包容和友好,城堡令人驚歎。我強烈推薦給其他正在尋找一個有趣的不同主題房間,也有按摩浴缸。他們提供很多電視頻道。感謝一切!

我住過的最好的酒店之一。房間很乾凈，工作人員非常友好。我們到早餐遲到了（我們的錯），工作人員超越了我們。

很乾淨,工作人員友好,食物很棒。

酒店很乾淨,工作人員很友好。但是,就設施而言,除了冰什麼都沒有,小吃站在那裏,但裏面沒有什麼可以買的,沒有自動售貨機。包括的早餐是一些預先包裝的鬆餅和營養酒吧,咖啡和果汁。   附上房間圖片,門框完全壞,門幾乎不開不關,馬桶圈壞的,衛生間的排氣扇掛在天花板上,煙霧探測器掛在電線旁。如果你試圖洗澡,淋浴不會關閉,插頭在試圖洗澡時無法保持浴缸裏的水。 這些問題大多是例行維護項目,對於$87.14,我至少會除了維護良好的酒店房間,118房間不是那個房間。 感謝您有機會提交評論。