Chambre désigne très spacieuse bien équipée d'un kitchenette, grand lit bonne literie petit plus un balcon et une baignoire, propre, personnelles serviables,
JJИз плюсов - очень удобные кровати, есть все необходимое. Из минусов - было холодно и кондиционирование не регулируется из номера, оно центральное, теплее сделать нельзя.
訪訪客用戶I really like this hotel, the location is perfect for the old town, with shops, bars, cafes etc within a few metres walk. The main transport square is only maybe 50m away, with lots of buses and bikes. It’s such a cool vibe inside the hotel, like 70’s style. Very friendly staff, very good value. The breakfast is ok, like a continental selection, nothing hot (apart from boiled eggs) but it’s fine. I’m on the second floor and here is a slight fan type noise all the time, it’s quieter as you go down each floor, but I’ve slept well. The veranda is a little grubby, as is the central outdoor area, but everything else is immaculate. Don’t expect that perfect modern hotel look, the bathroom for example looks “dated” but that’s the point - it’s really clean and looks so cool and homely, not like all the usual modern hotels that have no character. Good selection of books downstairs. I really like the place, originally booked 3 nights but extended that to just over a week which says something. Only marked 3 for Services as there’s not much else other than rooms, a chill out area and the breakfast room, so don’t expect spas/pools etc
訪訪客用戶Atrocious dinner service; I asked twice for water, but it was never brought. I had to ask a third time. We ate all of our starters without any of our ordered drinks (wine or water) delivered.
Awful breakfast service on the first morning. In a busy environment, the logical layout of where plates and cutlery are kept (also a large distance apart) is completely nonsensical and the staff were very slow to replenish breakfast supplies during peak breakfast time.
At 9.05 am, a cleaner knocked on the door! Ludicrously early. We shouted to ask them to leave.
At 2.52 pm, a male staff member unlocked the door and promptly walked into the room without invitation while my partner was in bed, unclothed. This was grossly unacceptable. On that basis, you absolutely must not stay at this hotel. There is a serious safety issue here.
This hotel is the ”Fawlty Towers” of Biarritz, except nobody is laughing.