訪訪客用戶The hotel was small, which meant it was nice and quiet. The staff were very friendly and helpful. Our room was spacious with high ceilings. It was very clean and nicely decorated. We enjoyed the free mini- bar- a lovely touch. The bathroom was nice and clean and it had a powerful shower. The only negative is that it was too hot and stuffy in the room. There was no air con although fans were provided but didn't cool it down sufficiently. The breakfast was lovely and plentiful with fresh fruit, fresh meats and cheeses, hot options, a good selection of pastries and cereals. The coffee machine was confusing- sometimes it was free and sometimes I was told that it wasn't (although I never actually paid). I would recommend staying at this lovely hotel. It is a 10 minute walk from the centre but there are trams available. It would be helpful to have details of the trams/buses into the centre in the hotel room. Thank you for a very enjoyable stay!
訪訪客用戶Excellent customer service! The reception staff was very helpful. We were pleasantly surprised by a complimentary bottle of wine in our room and a thoughtful thank-you note at checkout, along with complimentary water bottles. The accommodation included car parking, so there was no extra charge. Although we didn’t get to try the breakfast due to an early checkout, our overall stay was wonderful. Charles Bridge is just a 15-20 minute walk away. I would definitely stay here again on my next visit to Prague.
EErcan TugayWe stayed for two nights and overall, it was a great stay. Lovely staff, good location and quiet neighborhood. Since Brno is a really small city, the hotel is at a walking distance to almost everywhere in the city, including the train station and Masaryk University. The restrooms having bidet nozzle is also a huge plus. I highly recommend Hotel Europa to everyone who wishes to stay in Brno.