在賽普勒斯凱里尼亞區，設有早餐的飯店

I want to begin by saying that the bar staff, pool staff, cleaners etc. are the friendliest, most welcoming people and so this review does not reflect on them at all. So we booked for 2 adults and 1 child (13years) through trip.com. After an overnight flight and being extremely tired, we finally arrived at reception to be told that no, we had only booked for 2 adults. We quickly showed the reception staff our email which said '2 adults, 1 child (13years)'. The man on reception told us that there was a comma and not a plus sign and so that meant that it wasn't plus 1 child. This completely baffled as why would the email have a child and age if not booked regardless of commas/+ signs and we continued to insist that we had booked for all of us. After some back and forth, he decided to ring the manager who promptly said that it wasn't something she would accept and that we would have to pay extra for our child. The man told us this and said that as we hadn't booked through the hotel, this wasn't his problem and that I could take it up with trip.com. Now, 2 flights, no sleep and the fact that I have various conditions that effect my mental health so much that I am registered disabled, I admit I responded harshly at this point. How can you advertise through a 3rd party website, be shown the confirmation, and still tell paying customers that this is your problem, not mine? Even if this were true, wouldn't a more appropriate response be 'You clearly have a booking and have come a long way, let's get you settled in a room and then we can either contact trip.com or help you contact them to get this sorted out'? I then asked to speak to the manager myself- the member of staff phoned her but she refused to come to the phone and said if we were unhappy, to cancel our booking and then shut the phone. Cancel and go where with what money? Were we supposed to walk back to London in order to have somewhere safe to sleep? There was no budge and around an hour after arrival, we were told by trip.com to pay the extra and they would refund us. Kudos to them, we were refunded within 2 days and they were extremely helpful. After all of this, there were so many issues with the hotel itself - street digs in the pool, ceiling in living room crumbling and falling, dirty sheets and tiles, the shower flooded every day and at one point was a waterfall down the stairs into the living room and we had to use wvery towel we had to soak it all up, ants everywhere, the list is endless and I have added pictures so people can see it for themselves. I am so disappointed the whole experience was an absolute shambles. To top it all off, I was telling a friend who lives in Cyprus and he knew the owner. He phoned the owner to tell him and the next day we were offered a free meal as an apology - so just because I had a contact, and the owner told you off, you give me a gesture of goodwill? What if I hadn't known anyone, would this gesture have even existed? Or would you have just told us it wasn't your problem? We refused. Disgraceful.

Всё хорошо... Он немного устал, к концу сезона. Трудно представить, как ходить к морю в жару.

非常棒的休閒飯店。工作人員朝他們那邊走。寧靜的土地，鳥兒的鳴叫。早餐也很好。餐廳位於一樓，可欣賞美麗的山景和海景。一定會再來並且強烈推薦。如果你正在尋找一個輕鬆、清涼的假期

位置很方便,特別是想靠近銀行和市中心。但是酒店沒有提供水或水壺,每次都要要茶或咖啡。裏面,設施不多,所以如果你計劃在外面花大部分時間,只是用酒店睡覺,那就完美了。清潔工早上可以大聲,即使我把標誌放在房間打掃時,也沒有人注意到。總的來說,這是一個不錯的酒店,有友好的東西,但關於設施,我希望他們能改善

Her açıdan fazlasıyla memnun kaldığımız bir deneyim oldu açıkçası... Bir sonraki Kıbrıs ziyaretimizde kesinlikle tercih edeceğimiz ve tavsiye edeceğimiz bir otel... her şey için teşekkürler

我已經預訂了兩人酒店的假期,他們說沒有收到付款,他們一直等着,這情況不償,不幸的是,我們幾個月前爲服務業付款,而且信用卡已經超額了麻煩的狀態悲劇 可以在11.1-1.5 左右後解的狀態(.)

Eski oda verdiler. Banyo gideri çalışmıyordu. Odada haşare vb mevcuttu. Ortalamanın altı bir otel. Konumu iyi sadece.

Personel güler yüzlü ilgilii ancak sayı olarak yetersiz Rezervasyonumuzu 5 temmuz tarihli yaptırmamıza rağmen rezervasyonun onaylanmadığı ödemenin askıda olduğunu bize söylendi bir gecelik depozito yatırdık 1 gün sonra paranın ödendiğini söylediler ve depozito bize iade edildi

Harika deneyim, harika çalışanlar, harika hizmet. Kelimenin tam anlamıyla mükemmeldi.

Everything is good, breakfast maybe better, location is near the Merit Hotels