在哥倫比亞玻利瓦爾省，設有早餐的飯店

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

這個地方簡直太棒了。我和女朋友決定在哥倫比亞的前兩晚住在這裏,我們的決定不能更快樂。我們住在非洲套房 - 房間很乾淨,裝飾精美,有這麼多魅力。牀很舒服,所有的設施都像廣告一樣。但這只是冰山一角。這裏的工作人員真的是值得一來的評論。我們到達晚了,甚至在我們到達之前,業主馬庫斯已經迅速回復我們有關入住的信息。當我們到達那裏 - 弗朗茨(弗朗索瓦)在等我們,給了我們快速而周到的BnB之旅,對我們提出的任何問題都非常友善和信息豐富。他爲我們做了這次旅行。這樣一個很棒的人。第二天早上,我們吃了一頓豐盛的早餐,煮得完美無瑕,他們的居民在房地裏受到了他們的歡迎一個可愛的小傢伙,還有馬庫斯,他就像在電話裏一樣熱情和善良。當我們離開時,羅馬正在工作,並安排我們乘坐出租車到汽車站,同樣善良和樂於助人。我可以繼續 - 但只是幫自己一個忙,預訂這家BnB。下次我回到卡塔赫納時,我會回去的,以後的任何時候。

酒店享有壯麗的景色和現代化的房間。這可能就是一切。服務是3星級也許-入住需要花費令人難以置信的時間。起初,他們把東西放進電腦大約10分鐘,然後他們告訴我們下午3點後回來拿鑰匙(入住時間)。當我們回來時,我們不得不再站5分鐘,他們正在做某事,然後再次打印。這不算排隊花費的時間。酒店把自己定位爲4*,但不提供浴袍/拖鞋。房間的剃鬚套件原來是額外付費的,我們在退房時發現。順便說一句,我們找到了拖鞋。顯然是在當地的水療中心。他們不給海灘提供毛巾-只給游泳池。他們試圖在早上7點或晚上9點來我們打掃。,抱負本身值得稱讚,但時間卻令人驚訝。早餐一點也不差,沒有自己的海灘,只有公共的。池畔餐廳的食物還不錯,但服務有待提高。我們忘了收拾食物,他們甚至沒有道歉,也沒有提供任何恭維。 其餘的和預期的一樣

I've been @ Santuario much longer than planned due to some health issue. So, I had the time to highly appreciate not only the hostel itself, the great vibe and atmosphere, the fantastic beds setup where you have plenty of space (!) plus an unusual total privacy, like you have a mini room inside a room, but especially the people: staff is great and really cares the guest, while sick I had a family like surveillance, especially Stefy ”la chica del bar”, Kathy (cleaning & kitchen) and Jose (maintenance) never missed supporting me and asking genuinely interested how I was feeling doing their best to help. In a difficult moment, I was in the right place, thanks them! One only thing disturbing me was, the aircon management: ok it was on only evening and night, quite usual, problem was a person feeling cold was enough to shut down the aircon for everyone... and it was hot then... i love freezing, ok, but a correct balance would be the best, suggesting who's cold to wear a t-shirt should work, and others won't sweat ;-)

Osh酒店有如此驚人的氛圍。當你進入大堂時,他們可愛的工作人員歡迎你喝歡迎飲料。入住非常順利,他們爲我的房間類別提供了選擇,位置很棒。從字面上看,步行即可到達當地的酒館,酒吧和餐館。奧什位於距圍城的10-15分鐘,這使得該地區很容易到達晚餐選擇和旅遊。在入住Osh酒店之前,我和旅行團一起在希爾頓住了四天。相比之下,雖然大多數遊客都住在希爾頓或凱悅酒店。我每次都會選擇入住Osh。主樓層和屋頂上美麗的游泳池。雖然沒有海灘通道,但我相信你可以簡單地預訂在Aqua Azul或Makani Luxury Wanderlust的海灘日之旅。在我入住期間,還安排了房間的按摩,這是在我回家之前的一個不錯的補充。我強烈推薦您體驗哥倫比亞的奧什。套房也可以揮霍一點,對待自己。 

Casa Santa Clara：雅高旗下的索菲特傳奇。也是城裡三家奢牌和當中規模最大的。圖中是花園，也是住進來歷史遺跡裏，可以在葱鬱的熱帶植物掩映，和斑駁的立柱古牆邊吃早餐，很妙！我這次也很感謝網友的推薦，也是雅高會員，所以就選了它。服務是預想的熱情老練，而且它是我第一家遇到的歡迎禮品送—一大袋哥倫比亞咖啡粉的酒店！感覺很用心！另外，好多人在卡塔赫納結婚呀，在這家也遇到盛裝出席的家族 見最後一張圖 哈哈哈

如此溫馨可愛的地方🥰。在我的預訂中又增加了一晚,因爲喜歡我在那家酒店感受到的和諧與和平。早餐很棒200/10 🤩。水果品種豐富,健康和當地美食。非常感謝安德烈如此禮貌和迷人的傢伙,他幫助了我一切;以及如此專業的豪爾赫,阿爾弗雷多和廚房的女孩,謝謝你的美味的食物。屋頂是一個夢想,但不幸的是沒有(穩定的)酒吧招待享受飲料。遺憾的是,總經理不專業和不友善,必須改善他的專業關係,以推動這一類別的酒店良好的管理。 我很想在下次卡塔赫納之旅中回去。 建議:如果不容忍噪音,不要預訂街道旁邊的房間。

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

哇。這是一家五星級酒店,可能是我住過的最好的。客服是完美的,從字面上看,我們一到出租車,工作人員就在那裏拿我們的行李,幫助我們到書桌,早餐操作得很好。 我們的房間華麗寬敞,屋頂令人驚歎,是一個可愛的放鬆區域,酒店前面甚至有舒適的外部座位,這樣你就可以觀看世界。 我唯一的反饋是在房間裏有一個水壺,因爲如果不去大堂就煮了熱飲料就好了。儘管如此,提供的咖啡很好喝,工作人員總是在那裏幫忙。 感謝您的神奇住宿。