Llapentti熱帶海島酒店總有驚喜,這家真的背靠森林,面朝大海,離機場車程20分鐘,房間很大,衞生間,床夠大好評。酒店安排的房間滿意,可步行到lobby和海灘,海水沙子看着一般,海灘總的來説面向南,所以要看日落可能要到那段到海里的連廊泰餐廳那裡,擺渡車shuttle bus 基本等5,6分鐘就可以,晚餐衹嘗試了泰餐廳和西餐廳,衹有泰餐廳需要預約,攜程的晚餐套餐可以吃得很好了,也節省時間。報名了一次酒店的nature walk,就在酒店裡去拜訪那些藏在各處的動物,很有趣,要能去後邊山裡更好了,英語識別60,70%…房間衹看到兩衹螞蟻,推測是迎賓水果或是床上的葉子,其實可以取消了。早餐一般而且需要提高下質量,中文支持和標識最好能提供一些,整體感覺是很好了,而且島上比城市裡人更熱情,善良,服務在線,周圍也有一些地值得探索,可以再去
RRuth1313Unfair and Poorly Managed Breakfast Seating Experience
I had a very unpleasant experience during breakfast at this hotel. I arrived at the restaurant at 7:30 AM, but there were no staff members present to guide or seat guests. The lack of basic organization created confusion for everyone.
I saw an available table with no sign or indication that it was reserved, so I assumed it was open. After I got my food and was about to sit down, a female staff member suddenly rushed over to stop me and told me the seat was reserved. This was both embarrassing and frustrating, especially since there was no sign placed on the table to indicate any reservation.
To make things worse, about 10 minutes later, another guest arrived and was allowed to sit at that same “reserved” table — even though they were not the original reserved guests. This clearly showed that the table was not truly reserved, but rather that the hotel was trying to push early guests like us to sit at less convenient tables further from the buffet.
This practice completely goes against the principles of a buffet and the idea of first-come, first-served. It felt unfair that early-arriving guests were treated poorly while later arrivals were given better seating.
We spoke with the supervisor, and they admitted that it was indeed a mistake on their part. However, the damage was already done, and the experience left us feeling disrespected and unwelcome.
This hotel seriously needs to improve how it manages breakfast seating and treat all guests — regardless of arrival time or group size — with fairness and courtesy.