我對飯店的位置感到驚喜——靠近MAHA塔,周圍有許多小吃店,像是Old Town Coffee、海鮮餐廳、mamak餐廳,隔壁還有一家藥局。打Grab很容易就能到附近的蘭卡威購物中心、HIG綜合大樓,週三晚上還有夜市。
淋浴有點慢,不提供洗髮精和沐浴露,每天只提供兩塊小肥皂。酒店或許應該注意到這一點並改進。
Хороший отель, много зелени, с заднего двора дорожка до моря, идти 2 минуты. На пляже спокойно и народу не много.
Есть бассейн, каждый день меняли полотенца, также давали шампунь и гель.
Не хватает правда в номерах микроволновки.
Так в целом все неплохо. Один минус это шумный персонал, который делает уборку с утра, очень громко разговаривают, смеются. Мешали спать, все таки люди в отпуске и хотят отдохнуть и тишины.
RRuth1313Unfair and Poorly Managed Breakfast Seating Experience
I had a very unpleasant experience during breakfast at this hotel. I arrived at the restaurant at 7:30 AM, but there were no staff members present to guide or seat guests. The lack of basic organization created confusion for everyone.
I saw an available table with no sign or indication that it was reserved, so I assumed it was open. After I got my food and was about to sit down, a female staff member suddenly rushed over to stop me and told me the seat was reserved. This was both embarrassing and frustrating, especially since there was no sign placed on the table to indicate any reservation.
To make things worse, about 10 minutes later, another guest arrived and was allowed to sit at that same “reserved” table — even though they were not the original reserved guests. This clearly showed that the table was not truly reserved, but rather that the hotel was trying to push early guests like us to sit at less convenient tables further from the buffet.
This practice completely goes against the principles of a buffet and the idea of first-come, first-served. It felt unfair that early-arriving guests were treated poorly while later arrivals were given better seating.
We spoke with the supervisor, and they admitted that it was indeed a mistake on their part. However, the damage was already done, and the experience left us feeling disrespected and unwelcome.
This hotel seriously needs to improve how it manages breakfast seating and treat all guests — regardless of arrival time or group size — with fairness and courtesy.