西班牙加那利群島的海滩飯店

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

Best 4 star hotel!! Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel. The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room. We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal. The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy. It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel. If there’s anything to complain about, I would say the steam room wasn’t working during my stay!

我們有一個不錯的乾淨公寓,非常寬敞。牀真的很好,很軟,我們像嬰兒一樣睡。浴室沒什麼特別的,但乾淨是最重要的。早餐有點貴。(8,-2小橙汁)。工作人員很友好。我們本來想呆更長的時間,但不幸的是,它已經訂滿了。唯一的缺點是100,-borg必須用信用卡支付,因爲我們沒有信用卡,但無論如何我們得到了公寓。我推薦這個地方給其他人,如果他們想在沒有遊客的尖叫聲的情況下放鬆。 如果你讀這篇文章是旅遊,請保持這個美麗的島嶼乾淨,並表現出你的尊重。(我們走來走去,帶着一個空袋子沿着道路撿垃圾)

Very easy to check in, hotel facilities are very clean and friendly service

可愛的酒店,位置很好。現代,聖誕節裝飾精美。禮貌的工作人員,早餐和晚餐的好選擇。聖誕晚餐是這個世界之外的東西(去過很多酒店,但現在聖誕節晚餐很難匹配)。不確定是否總是這樣,但我們是在假期的第一部分(43&47)中最小的,後來其他一些年輕人加入了我們。平均年齡60歲😁這家酒店不面向孩子但對我們來說很完美沒有尖叫和喊叫,我們的女孩在游泳池裏玩得很開心 她自己和表弟🤣 一開始想訂春酒店比塔科拉,但現在覺得我做了一個極好的選擇。也就是說,下次可能只是因爲Bitacora提供的全包服務而嘗試一下。這是一個不錯的安靜住宿,所以如果你期望像土耳其,游泳池周圍的eith音樂,兒童迪斯科舞廳和表演,這家酒店不適合你。我們是半食宿,4天我們在泳池酒吧吃飯,從來沒有失望。良好的食物和合理的價格。我們沒有預訂UP選項,因爲我們和孩子們在一起(這是18歲以上),但如果我從來沒有來過他們我會嘗試! 贊成: 位置很好 現代酒店 加熱游泳池(輪椅友好) 食物和服務都很好 反對意見: 房間沒有洗髮水!對我來說是第一🙈 池裏的瓷磚(摩賽克)需要更換,女兒大概從池底鋸裏填了一半承運人袋🤣 總而言之,完美的住宿,相信我,我很挑剔。這是我推薦給朋友和家人的酒店之一

Voor de prijs is zeer goed te doen en zit vrij centraal op eiland enige nadeel is dat boven op de berg zit.

絕對令人驚歎的酒店!當我走進來時,它簡直讓我喘不過氣來。工作人員都很棒,非常友好。房間和場地都非常乾淨。游泳池令人驚歎(有更繁忙和更安靜的游泳池,所以一點也不缺乏選擇)。海灘和商店距離酒店只有幾分鐘的步行路程。食物很壯觀!每個人都有東西:表演,體育,游泳池,購物。我簡直不能給這個度假村足夠的贊!!我們一定會回來的。

我們在日落灣酒店度過了非常愉快的時光，酒店氛圍和娛樂活動都很棒。房間有點吵，因為後面就是幾家酒吧，而且靠近主幹道，但這並沒有影響我們的假期體驗。

Ideally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast). Pool table for older kids and small playground for toddlers onsite. Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved! Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town. No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times. Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm. Relaxing short break at lovely complex, we’ll be back!

The accommodation needs updating and needs TLC until they get round to it. It is very clean, staff are friendly and happy to help. where we had fridge and kettle need to have double plug, they was quick and gave me a extension lead to use both together. it a shame bar inside not opened as we had windy nights and we was sat pool bar with patio heaters on which i didnt do. Lovely that in your accommodation you are told about put your towels down around the pool, that they get removed if not being used so no blocking sunbeds. could do with some paperwork for you to keep on your visit on what time you choice for meals and also what time snacks available on the all inclusive. It a lovely touch that you get a towel for you to use at the pool i not been to hotel that gives you them.. Food is good for a 3star only thing would be a problem in higher season is only 1 toaster in dining room. I full enjoyed my stay here. I would stay here again.. YOU ALL SHOULD BE PROUD OF YOURSELF XX I know people have put about road outside but the hotel can not be held responsible for this as it down to council..