訪訪客用戶這次入住體驗非常滿意,酒店服務遠超預期。入住前已經主動聯繫確認抵達時間,安排非常貼心。到達酒店後,負責辦理 check-in 的同事非常專業、有效率,而且態度親切友善,更主動為我們升級房型,真的非常驚喜。
房間非常寬敞、乾淨、舒適,整體衞生做得很好。最喜歡的是房間的海景視野,早上可以看到漂亮的日出,同時還能欣賞港珠澳大橋的景色,體驗非常難忘。
特別感謝 35 樓行政酒廊的經理 Doris 和 Froya,她們非常有禮貌、細心、主動且貼心,整個入住期間都感受到她們專業又温暖的服務,讓這次旅程更加完美。非常推薦這家酒店!
Had a wonderful stay and the service exceeded expectations. The hotel proactively contacted me before arrival to confirm my check-in time, which was very thoughtful. Upon arrival, the staff member who assisted with our check-in was professional, efficient, and genuinely friendly. They also proactively upgraded our room, which was a very pleasant surprise.
The room was spacious, clean, and very comfortable, with excellent housekeeping standards. One of the highlights was definitely the stunning sea view — waking up to a beautiful sunrise while overlooking the Hong Kong-Zhuhai-Macau Bridge made the experience even more memorable.
Special thanks to Doris and Froya from the Executive Lounge on the 35th floor. They were incredibly polite, attentive, proactive, and thoughtful throughout our stay. Their warm hospitality truly made this trip extra special. Highly recommended!
訪訪客用戶倆夫妻第一次入住這間酒店,一直帶着親切笑容嘅前台Adara好快手就幫我哋辦妥入住,仲升級咗海景房,真係好開心呀😊接下來進房那一刻更驚喜,管家Ruby同Linn為我們悉心安排了:畫寫咗心意卡,準備咗小蛋糕,還有I love you燈箱👍仲幫我哋延遲退房,還送了專屬酒店出的兔仔毛公仔給我們留念👍❤️🙏她們嘅用心真係令我哋好感動🙏好開心好難忘嘅入住體驗❤️除咗佢哋幾位,我哋去過的泳池、健身房的樓層,員工會不怕麻煩帶我走一趟還教我怎樣用泳衣脫水機!又遞水俾我飲👍自助早餐區,因收擋咖啡機已經清洗,但係經理佢知道我想飲摩卡!佢就二話不說立刻去咗第二度幫我整杯摩卡咖啡這又令我好感動,因為咖啡面拉埋花你會感受到佢係有心去幫你做呢杯咖啡👍另外連保潔阿姨也很熱情,問佢洗手間喺邊佢直頭帶埋我去👍佢哋都帶着笑容好熱心助人!我真係戥佢老闆開心,有班咁好嘅員工👍房間個境簡直無敵😄😄😄👍👍👍酒店設施好齊全有健身房,泳池、濕蒸、按摩池,仲有Spa供您選擇👍有機會我會再入住👍