北寧公寓

這個渡假酒店跟北寧市中心約5-10分鐘車程，出入我們都靠的士，也算方便。 酒店位於一個山丘上，可以看到北寧的風景，而且環境及穏私度高。酒店由幾個大樓組成，邊出入有免費的電動車接送。 房間亦很新及整潔，電視亦有很多不同國際頻道，甚至可以連上Netflix 、YouTube等。酒店亦有很多設施：餐廳、健身房、桑拿、泳池、網球場、高球埸、KTV也有。 早餐亦非常豐富，有西式及越式的食物。這裡非常適合渡假休息及商務會談。

房間很乾凈，空間也很大，隔音挺好的，服務也很好，可以網上續住或者提前退房，辦理起來很方便，每次出差都會預訂這裏

有如下建議： 1. 進門口取電處放置了一個鞋櫃，容易碰到腿。 2. 對於近視人羣，尤其是女生，化粧的時候，並不是很方便。可以參考最後一張圖，增加一面全身鏡。 3.浴室洗完頭髮才發現洗手枱有一瓶護髮素（浴室只有2個位置，放置了洗髮水，沐浴露…）

我的家人在這裏住了2晚。雖然這是一家五星級酒店,但是根據我在這裏經歷的,它無法達到該標準。我們的房間很大,有2張單人牀。地板是地毯,很舊很髒。仍然有咖啡或食物未清理。浴室的淋浴是鏽的。最糟糕的是水系統。當我洗澡時,它太冷了,有時會變成太熱。該酒店需要改進。加分是工作人員非常愉快和熱情。

酒店交通便利。很醒目的招牌，一眼就能準確找到。大廳寬敞，設有閲讀區和泡茶區域，各類中文書籍和越南文書籍。感興趣的都可以翻閲。房間很滿意，是我喜歡的高層獨立落地窗陽台。浴室乾濕分離，有辦公桌，很方便放電腦工作。有事撥打0call前台，都能快去響應，而且中文很好。贊！！！

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

房間非常大，非常新，很乾凈。每位服務生都特別好，總是微笑，尤其是阿豪哥，很帥，會中文，很暖心地升級房間了，酒店大寧的蝴蝶蘭也非常漂亮。本打算住一天，捨不得走，又多住了一天。😀

박닌 출장으로 호텔에 잠시 머물렀는데 깨끗하고 좋습니다.

床非常大，服務員都比較客氣耐心，因為地處中國人聚居地，酒店很多標誌都有中文。設施比國內同價格酒店落後，早餐差強人意。最不喜歡的是吸煙文化，大堂和過道都有人隨便抽煙，服務員也不管

工作人員很友好,樂於助人,房間乾淨舒適,位置方便我的業務需求。