漢普頓公寓

I stayed in room 522. The hotel is a little outdated, but it is still not bad. The service was outstanding. The only down points are that the AC unit rattled a little too loud for me, and the tub had a massive crack in the tile against the wall, filled in with caulking, some was missing; take care not to cut your arm when in the shower. The room was very clean, bedding was very comfortable. You were made to feel like a welcome guest. (The walls a little thin; a couple next door was deffently having a good time)

再次回來再去,我想分享一些提示。我在這個酒店住過很多次,總是有問題。在新冠肺炎期間和剛剛結束之後,這是房間的狀況:油漆/幹牆、地毯污漬、窗戶陰影破裂、枕頭非常無力、毛巾架缺失等。這些問題大多已經消失,基本維護似乎有所改善。這次,周圍,是服務(以前還不錯)。我是Bonvoy白金,但意識到我的地位在Element屬性中沒有價值,但我想我會要求一個2樓的房間(洗衣房在這個樓層),面對外面,而不是庭院(正如其他人所指出的,面對其他房間很尷尬)。我被分配了一個3樓的房間,並告訴我唯一的選擇是一樓的房間(不是很好;人們走過,如果你的陰影沒有畫出來,就可以窺視裏面)。我被告知酒店已經訂滿了(不是真的;停車場相對空,他們還在爲我的約會賣房間),但知道抗議是徒勞的。我收到的房間還有別人注意到的永久粘稠的地板(我嘗試用Clorox清洗),一個保險箱在到達時仍然鎖着,一個冰箱不夠冷,無法儲存易腐物品,牀頭燈失靈,使房間非常黑暗,淋浴把手似乎除了熱或燙傷熱溫度外,還不支持任何東西。最糟糕的是,當我向前台服務員提出這個問題時,她注意到維護不可用(這是一個星期天)。我星期一通過Bonvoy應用程序向前台發送消息,提醒他們,但沒有收到答覆(已經將近四個小時了)。多年來,我在這個酒店花費了數千美元,但可能最終達到了我的突破點。附近的凱悅廣場是道路戰士的堅實選擇,即使您是虔誠的邦維會員。

Huge shoutout to Taryn! Bistro was experiencing some issues, she improvised and came up with what can only be described as a homemade meal! Spent 3 nights and wouldn’t think twice and returning! Location was within 15 minutes of everything we wanted to do

前台工作人員很棒,特別是Shannon她竭盡全力幫助我們。Shannon非常愉快,樂於助人,她使我們的住宿非常愉快。酒店在良好的中心位置,我們的房間很乾淨。我一定會再住那裏

This hotel was a gem and very close to everything. The hotel staff was AMAZING and very accommodating. Breakfast in the morning was also good. Will definitely stay here again. Stayed here for my sons homecoming weekend.